We have a team of 60 experienced and able field and network management systems engineering operating 24 x 7 support and services centres in 23 strategic locations in Peninsular Malaysia, Sabah and Sarawak (see Fig 1). As part of our distributed service framework we offer site engineering services together with full spare management and logistics support involving the distribution and return of service spare parts.
Corrective & Preventive Maintenance Services for Indoor and Outdoor Telecommunication Systems
Support & Service Infrastructure
We currently provide 3 of the largest Telecommunication Operators in Malaysia 24 x 7 Preventive and Corrective Maintenance (Field & NMS) for over 2500 nodes, servers, routers and rectifiers.
One of these Telecommunication Operators has been using our services for the last 9 years without any service level defaults – a sign of the quality of service we offer.
Due to our excellent track record, one of the world’s largest global search engine operator is using our corrective and preventive maintenance services to manage their Malaysian data centre 24X7.